Privacy Policy

Last updated: [DATE]

This is a professional placeholder policy. It contains bracketed fields that must be completed with accurate company and legal details, and should be reviewed by qualified legal counsel before this site goes live.

1. Who we are

This website is operated by KnotenOps Software Solutions ([LEGAL ENTITY NAME], registration number [COMPANY REGISTRATION NUMBER]), based in Kerala, India. For any privacy-related questions, you can contact us at hello@knotenops.com or our Data Protection contact at [DPO CONTACT EMAIL].

2. Information we collect

We collect information you provide directly to us, including:

Contact details submitted through our contact form (name, email, company, project details).
Email addresses submitted through waitlist or signup forms.
Any information you send us directly by email.

We may also collect limited technical information (such as general usage data) through optional analytics, but only after you provide consent via our cookie banner.

3. How we use your information

We use the information you provide to respond to enquiries, discuss potential projects, and, where you've agreed to it, keep you informed about relevant updates. We do not sell your personal information.

4. Cookies

We use only essential cookies by default. With your consent (via the cookie banner shown on your first visit), we may use optional cookies to understand how the site is used. You can change your preference at any time by clearing your browser's local storage for this site. No non-essential cookies are set before you provide consent.

5. Data retention

We retain information submitted through our forms for as long as needed to respond to your enquiry and for [RETENTION PERIOD] afterward, unless you ask us to delete it sooner.

6. Your rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. Contact us at hello@knotenops.com to make a request, and we'll respond in line with applicable data protection law, including [APPLICABLE REGULATION, e.g. GDPR for EU/UK visitors].

7. International visitors

We work with clients internationally, including in Europe. If you are located outside India, your information may be processed in India and other locations where we or our service providers operate.

8. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the “last updated” date above.